Service & Warranty Request Form
About This Service & Warranty Form
This form is designed for clients requesting service on First Class MasterCraft products
or restoration work performed by our team. It covers both warranty-backed projects and
out-of-warranty service requests. Please provide as much detail as possible to help us
assess your item and recommend the best solution.
Important: We are not an authorized warranty provider for external manufacturers.
If your item is from another brand, select “Other” in the brand field and describe the piece
in detail. Our specialists will evaluate it as an independent restoration service.
More Services That Support Warranty Intake
Our intake process ensures every restoration, build, and delivery is backed by precision and care. Explore more of what we offer:
Warranty Service Policy – Review coverage before submitting.
Contact Our Team – Questions about your submission?
Workshop Location – Where warranty work is performed.
Custom Furniture – Matching headboards and bed frames for luxury interiors.
Custom Wall Panels – Upholstered surfaces to complement headboards.
Furniture Frames – Hardwood support for custom bed builds.
Serving the NYC Metro & Tri‑State Area
First Class MasterCraft provides white-glove furniture services across the region. We specialize in high-end Brooklyn furniture upholstery, luxury restoration in Manhattan & NYC, and residential projects throughout Long Island, NY. Our master craftsmen also provide authorized-level Bergen County furniture restoration, precision Rockland County upholstery, and expert finishing for clients in Westchester, NY and
Fairfield, CT. For a full list of the towns we visit, please explore our Complete Service Area Hub.